FAQs
The search box on the top of the screen will not work on this page, the search feature is for courses only.
To quickly find a specific word or phrase on this page, use the "Find" tool. First, hold down the "CTRL" button down and while holding it down select the “F” key. In the box that opens, type the word or phrase you are looking for. Hit the enter key to be taken to any highlighted matches.
If you work for a provider or facility, use the NPI and PTAN of that provider or facility. If you are not aware of the NPI and PTAN, contact someone at your office to provide these numbers. This may be a biller or an office manager.
This is a required field, and you must complete it.
This is a required field, and you must complete it.
We issue refunds by check. This process may take up to 6 to 8 weeks after the event date to complete. To expedite the process, send an email to WPS.GHA.Education@wpsic.com.
In the subject line add:
o “Refund – Course Code”
In the body of the email, provide the following:
o Course title or code
o Registrant's name
o Company name (if applicable)
o Payee name
o Address of where to issue the refund
o Contact name (if different then registrant)
o Contact phone number
In the subject line add:
o “Refund – Course Code”
In the body of the email, provide the following:
o Course title or code
o Registrant's name
o Company name (if applicable)
o Payee name
o Address of where to issue the refund
o Contact name (if different then registrant)
o Contact phone number
Mail the check to the address based on your jurisdiction:
Iowa, Kansas, Missouri, Nebraska, National:
WPS GHA – J5
WPS GHA Finance - Admin
PO Box 8696
Madison, WI 53708-8696
Indiana, Michigan:
WPS GHA – J8
WPS GHA Finance - Admin
PO Box 14172
Madison, WI 53708-0172
Iowa, Kansas, Missouri, Nebraska, National:
WPS GHA – J5
WPS GHA Finance - Admin
PO Box 8696
Madison, WI 53708-8696
Indiana, Michigan:
WPS GHA – J8
WPS GHA Finance - Admin
PO Box 14172
Madison, WI 53708-0172
Use the drop-down in the upper right corner. Select your name, select "Orders", locate the order and select the "View Details" button. Print a copy of this screen and send it with the check to one of the addresses below.
Please mail the check to:
Iowa, Kansas, Missouri, Nebraska, National
WPS GHA – J5
WPS GHA Finance - Admin
PO Box 8696
Madison, WI 53708-8696
Indiana, Michigan
WPS GHA – J8
WPS GHA Finance - Admin
PO Box 14172
Madison, WI 53708-0172
Please mail the check to:
Iowa, Kansas, Missouri, Nebraska, National
WPS GHA – J5
WPS GHA Finance - Admin
PO Box 8696
Madison, WI 53708-8696
Indiana, Michigan
WPS GHA – J8
WPS GHA Finance - Admin
PO Box 14172
Madison, WI 53708-0172
CMS prohibits contractors from offering food or beverage (this includes water and coffee) at any educational event. Prepare for the day accordingly. See the Internet-Only Manual Publication 100-09, Chapter 6, Section 20.8.3.
The website address for the reference is https://www.cms.gov/Regulations-and-Guidance/Guidance/Manuals/Downloads/com109c06.pdf
The website address for the reference is https://www.cms.gov/Regulations-and-Guidance/Guidance/Manuals/Downloads/com109c06.pdf
No, we are unable to refund a credit card. We issue checks for refunds regardless of the payment method.
After mailing a check, it normally takes 7-10 days for our staff to receive notification that WPS received it.
We will email you after we receive the check and complete the registration process.
We will email you after we receive the check and complete the registration process.
It will depend on when we receive the request.
We issue full refunds when receiving the request two weeks or more before event.
For notices received 13 days to 24 hours in advance, we may issue a partial refund.
We base the amount on expenses occurred for the facility and prepared materials.
Cancellations less than 24 hours in advance do not receive a refund.
We issue full refunds when receiving the request two weeks or more before event.
For notices received 13 days to 24 hours in advance, we may issue a partial refund.
We base the amount on expenses occurred for the facility and prepared materials.
Cancellations less than 24 hours in advance do not receive a refund.
Contact WPS GHA staff at WPS.GHA.Education@wpsic.com and include the following:
Subject of email
o “Seminar Registration – (Seminar Name)”
In the body of the email
o What session you registered for
o What session you want to register for
o Your name
o Organization
o Learning Center user name (email of the Learning Center user)
o Contact phone number
Subject of email
o “Seminar Registration – (Seminar Name)”
In the body of the email
o What session you registered for
o What session you want to register for
o Your name
o Organization
o Learning Center user name (email of the Learning Center user)
o Contact phone number